Visit the Museum in complete safety

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Guidelines to follow during your visit

Our wooden Iguanodon, in front of the museum, with its mask (photo: Stéphane Van Israël, RBINS)
15/10/2021
Visit the Museum in complete safety
post by
Charlotte Degueldre

Fancy a day full of dinosaurs, with T. rex 'Trix', allosaurus 'Arkhane' and of course our Bernissart Iguanodons? Or are you eager to discover our gallery Living Planet and the Gallery of Humankind? Visit our museum halls in complete safety thanks to the measures we have taken. Preferably buy your tickets online* and show your Covid Safe Ticket at the entrance if you are 16 years or older! Wearing a face mask is mandatory for all visitors aged 6 and over.


The COVID SAFE TICKET mandatory from the age of 16

Following an ordinance of the Government of the Brussels-Capital Region, all visitors aged 16 and over will have to present, as of 15.10.2021, their Covid Safe Ticket (CST) or a rapid antigen test with a negative result, performed by medically schooled staff or a pharmacist (valid for the day of testing + 1 day). Persons who do not have either of these will not be allowed to enter the museum under any circumstances. The date of their visit can be postponed by sending a request to info@naturalsciences.be from Monday to Friday (excluding school holidays) or to visitors.services@naturalsciences.be during weekends and school holidays. NO REFUND ON SITE

Wearing a face mask is mandatory for all visitors aged 6 and over.

Information on obtaining the necessary covid certificates can be found at https://covidsafe.be/en/#receive

A safe visit

The tickets (temporary exhibition included) are AVAILABLE ONLINE. We have put a capacity tracker in place in order to spread visits safely throughout the day. According to the measures of the COVID-19 crisis, access to the Museum is only possible during the time slot marked on your ticket, which you choose when booking online.

In order to respect the quotas, visitors benefiting from the free fares (see below) are required to take a free ticket via the online sales site.

We have placed hand sanitiser dispensers throughout the visiting route and our staff members are equipped with masks. The automatic lockers situated on either side of the cloakroom are available and are disinfected after each use. According to the decisions of the Consultation Committee, wearing a face mask (disposable breathing mask, fabric mask or scarf) when inside the Museum is mandatory for all visitors aged 6 and over.

Guidelines to follow during your visit

In order to keep all visitors and members of staff safe, we ask that you respect the following safety measures:

  • Wearing a face mask when inside the Museum is mandatory from the age of 6.
  • Physical distancing of at least 1.5m between other visitors must be respected throughout the visit.
  • Visitors with reduced mobility are asked to contact our Security Service (security@naturalsciences.be) at least one day prior to their visit so that we can prepare for their arrival. Access to elevators will be reserved for those with reduced mobility.

Individuals who does not follow these guidelines will not be allowed in the Museum.

Please note:

  • The car park is very small and accessible in priority to visitors with disabled parking badges (please contact our Security Service (security@naturalsciences.be) at least one day prior to your visit so that we can prepare for your arrival). We advise you to come by public transport.
  • The automatic lockers at the cloakroom are available and are disinfected after use.
  • The MuseumShop is accessible.
  • The DinoCafé is accessible.
  • The library is accessible to external visitors, but only by appointment via bib@naturalsciences.be and subject to registration (€ 2.50 a year, see regulations), from Monday to Friday, from 9am to 12pm and from 1.30pm to 4pm.

Entrance to our new visiting route is free:

  • for everybody on the first Wednesday of every month, after 13:00
  • for children under four accompanied by at least one paying adult
  • for holders of the Museum of Natural Sciences annual pass
  • for one accompanying person per disabled visitor
  • for holders of a voucher or one of the following cards (to show at the entrance): ICOM, Brussels Card, Press, Attraction & Tourisme, Belspo
  • for teachers on a (preparation of a) school visit on presentation of the teachers' card AND confirmation of a reservation.
* If you have a question about the tickets you bought, please send an e-mail to info@naturalsciences.be from Monday to Friday (outside school holidays) or to visitors.services@naturalsciences.be during weekends and school holidays.

 

With the financial support of the Brussels-Capital Region and Visit Brussels.

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