Safety instructions for our visitors

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the exterior footbridge
26/11/2015
Safety instructions for our visitors
post by
Charlotte Degueldre

The Museum of Natural Sciences has adapted its security system for the safety of its visitors and staff. As such, you may only enter through the Museum's main entrance beside the iguanodon statue, and leave via the walkway. Furthermore, you may be screened with a metal detector (hand-held or stationary "walk through") or you bag may be searched in the Museum.

Below you will find some special recommendations, as well as the adapted safety instructions.

Recommendations
  • We recommend that you come without any bags and buggies.
  • We invite group leaders to go to the ticket desk, to pay and collect the booked tickets, while the group and the accompanying adults leave their coats and bags in the cloakroom (free and obligatory). 
Safety instructions
  • As a result of the increased security you can only enter through the main entrance, beside the iguanodon statue, and leave via the walkway.
  • Please open your jacket or your bag if requested to do so.
  • Access to the museum halls can only be given after the compulsory deposit (in the free cloakroom or lockers with a coin slot) of:
    • shoulder-bags, suitcases, backpacks and other bags with dimensions larger than 30 x 40 x 10 cm;
    • canes whose end is not protected. Crutches and canes with a protective cover are allowed;
    • umbrellas unless they can be folded and stored in a cover or bag;
    • roller skates and scooters (there is covered storage for (folding) bikes); our biggest lockers measure 26 x 48 x 90 cm;
    • food and drinks.
  • Take care to always have your ticket with you: at any time you may be asked to present it.
  • Respect the hours stated on your ticket: to ensure the safety of our visitors, in the temporary exhibitions the number of visitors per hour is restricted.
  • Stay within the public areas.
  • Only use the fire alarm or emergency buttons installed if there is genuine reason for it. Abuse will be penalized.
  • It is forbidden to go into the Museum, on the walkway or forecourt with items that may risk the safety of other people, the collections or building.

 

For the general safety instructions, consult our Visitor Regulations (also displayed at the cloakroom).

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